11skm Privacy Policy
This policy clearly explains how 11skm collects, stores, and protects your personal information.
Policy Overview
11skm is a secure and trustworthy online gaming platform built for players in Myanmar. We prioritize handling player personal information with respect. This Privacy Policy ("Policy") explains what personal data we collect, how we use it, and how we protect it when you use 11skm's website and related services ("Platform").
By continuing to use the Platform, you are considered to have agreed to the terms of this Policy. If we update the Policy at any time, the revised version will be published on this page with the date of change, but we are not obligated to notify you of those changes. We encourage you to review this Policy regularly.
Types of Personal Data We Collect
Information You Provide Directly
When you register an account, log in, or contact us, you will need to provide the following information—
- Name (Myanmar or English)
- Date of birth and age verification
- Phone number (Myanmar)
- Email address
- Deposit and withdrawal account details (KBZPay, Wave Money, AYA Pay)
- Financial transaction records
Information Collected Automatically
When you access the Platform, we automatically collect technical data—
- IP address
- Browser type and version
- Device information
- Gaming history and activity data
- Session cookies and interaction logs
- Access time in Myanmar Standard Time (MMT, UTC+6:30)
Data Usage Purpose
How We Use the Data We Collect
11skm uses player personal data only for the following purposes—
- Account registration, verification, and security operations
- Processing deposits and withdrawals
- Providing 24/7 customer support in Myanmar language
- Managing bonuses, promotions, and VIP benefits
- Fraud Prevention and Security Measures
- Platform Performance Analytics
- Fair Play and Responsible Gaming Support
- Legal Compliance
Cookie Policy
What Are Cookies
A cookie is a small data file that a website stores on your device. We use cookies to enable sessions, track referrals, and improve the platform.
Cookie Controls
You can block cookies through your browser settings. Note that blocking cookies may cause some platform features to not work properly.
Data Disclosure and Sharing
Disclosure to Third Parties
11skm does not sell, rent, or trade players' personal data to any third party. However, data disclosure may occur in the following cases—
- Service Providers: We share only the necessary data with companies that help us process payments (KBZPay, Wave Money, AYA Pay) and operate IT systems
- Legal Requirements: We must disclose data if requested by a legitimate authority as part of a legal process
- Fraud Prevention: When needed to protect the safety of the platform, players, or the public
- Business Transfer: In the event of a merger or sale of the platform, relevant data may be transferred
Data Security Measures
SSL Encryption
11skm encrypts all data transfers using SSL (Secure Socket Layer) technology to protect against interception.
Access Control
Access to player data is granted only to responsible staff, and access logs are reviewed regularly.
Secure Server Protection
Player information is backed up regularly and stored on servers protected by firewalls and double-layer security.
Data Retention Period
How Long We Retain Data
Data is retained for as long as a player's account is active. Once an account is closed, the following rules apply—
- Financial transaction records are retained for as long as required by legal obligations
- Account verification data is kept for fraud prevention and financial reporting purposes
- Requests for data deletion are handled in a legally compliant manner
Player Rights
Right to Access
You can request to know what data we hold about you.
Right to Rectification
You can request that we correct any inaccurate data.
Right to Erasure
You can request deletion of your data in cases where it is legally permissible.
Right to Restriction
There are situations where you can request that we limit how we handle your data.
Right to Portability
You can request that your personal data be provided in a readable format.
Right to Object
You have the right to object to certain types of personal data processing.
To exercise any of the above rights, contact us at [email protected].
Age Restriction Policy
Restrictions for Players Under 21
The 11skm platform is for players aged 21+ only. We do not knowingly collect personal data from anyone under 21. If we become aware that we have collected data from a player under 21, we will delete that data immediately.
Parents or guardians who become aware that their child has accessed our platform are encouraged to contact us immediately at [email protected].
About Policy Changes
How Changes Are Handled
11skm may update this Privacy Policy from time to time to reflect platform changes, technological developments, or operational practices. Any updates will be published on this page with the "Last Updated" date shown. Continued use of the platform after changes are made will be taken as acceptance of the revised policy. We encourage you to review this policy regularly.
Contact Us
Contact Channels
You can reach us with any questions about data and personal information protection—
For questions about games or your account, log in from the 11skm Login page and use our chat support.