Responsible Gaming at 11skm
Gaming is a fun way to relax and unwind. It is not a way to earn income — keep it enjoyable by staying in control.
Understand Gaming the Right Way
11skm is a platform that puts players' wellbeing and financial safety first. Gaming is meant for fun and relaxation — players should always remember there is a risk of losing. 11skm encourages you to only play with amounts you can afford to lose and to stay in control of your gaming.
Only those aged 21+ may use this platform in accordance with gaming regulations. If issues arise that affect your personal life or family, please contact us right away.
Tools to Control Your Gaming
11skm provides tools so you can manage your own gaming.
Deposit Limit
You can set your own maximum deposit amount on a daily, weekly, or monthly basis. The limit takes effect immediately once set and helps you keep your spending in check.
Temporary Break (Time-Out)
If you need a break, you can request a temporary pause of 1 to 30 days. During this period you can still log in to your account and withdraw funds, but you cannot play.
Self-Exclusion
If your gaming problem becomes serious, you can set a self-exclusion for 3 months, 6 months, or 1 year. Your account will be fully locked during this period, and our support team will handle the reactivation process when the time comes.
Session Time Reminder
When you have been playing for an extended period, a notification will appear to let you know how long you have been playing. This tool helps you keep track of your session time.
Gaming History Review
You can check your deposit, withdrawal, and gaming history in your account. Review your own playing patterns to help avoid unnecessary spending.
24/7 Support
Gaming issues can come up at any time. 11skm's live chat support is available 24/7 in Myanmar language and ready to help you sort things out.
Age 21+ Requirement
You must be 21 or older to play at 11skm. This is strictly enforced. Anyone found trying to get around this rule will have their account suspended and remaining balance returned.
If you suspect a family member is playing on your phone, contact our support team right away. We are committed to ensuring no children can access or play on any account.
- Age 21+ verification required at account registration
- Access by minors is strictly prohibited
- Lock your phone to prevent children from accessing it
- Only one personal account is permitted
Get Immediate Help
If you feel that gambling is becoming a problem, or you want to limit your play, contact us right away:
How do you know if gambling is a problem?
If you notice any of the following signs in yourself or a family member, stop playing for now and contact our support team.
- Continuing to play to try to win back money you have lost
- Trying to stop playing but being unable to
- Taking out loans or selling personal belongings to fund gambling
- Hiding your gambling from family and friends
- Running out of funds during a session and topping up just to keep playing
- Neglecting work, school, or family responsibilities
- Experiencing stress, anxiety, or depression because of gambling
- Gambling no longer feels fun — it feels like something you have to do
Deposit Limit Options
Setting your own deposit limit gives you better control over your budget. Limits take effect immediately and take 24 hours to reduce.
| Limit Type | Period Available | Takes Effect Immediately | Notice Required to Remove Limit |
|---|---|---|---|
| Daily Limit | 1 Day | Yes | 24 Hours |
| Weekly Limit | 1 Week | Yes | 24 Hours |
| Monthly Limit | 1 Month | Yes | 24 Hours |
| Self-Exclusion | 3 Months / 6 Months / 1 Year | Yes | Can only be lifted once the period ends |
How to Set a Limit
You can set 11skm's responsible gaming tools through a few simple steps inside your account.
Log in via 11skm Login
Access your account from the 11skm Login page. If you don't have an account yet, you can register there.
Go to Profile Settings
Click the profile icon in the top right corner and look for the "Responsible Gaming" or "Limits" section.
Choose a Limit Type
Select a deposit limit, temporary break, or self-exclusion, then enter the duration.
Confirm
Once confirmed, the limit takes effect immediately. If you notice anything not working as expected, contact support.
Contact Support (if needed)
If you need more control, reach out to us via 24/7 live chat and request a self-exclusion.
Tips for Safe Play
Set a Budget in Advance
Decide how much you want to spend before you start, and stop when that amount is gone. Never chase losses by depositing more.
Don't Treat Gambling as Income
Gambling is entertainment, nothing more. Accept that losses are possible and don't expect it to be a steady source of income.
Make Time for Family
Make sure gambling never pushes your family, friends, or work into second place. Keep a healthy balance in your life.
Don't Play with Borrowed Money
Only play with your own money through KBZPay, Wave Money, or AYA Pay. Avoid using bank loans or personal loans to fund your play.
Know This Policy Before You Start
11skm puts player safety first. If you choose to play, do so responsibly and stay in control at all times.